The dealers are exceptionally friendly and very patient with the customers. They had four craps tables open and they were all fairly full. Two (2) years hotel operations, casino marketing, VIP services or table games.I went to the MGM two days in a row on Saturday and Sunday mornings.Europe/Middle East Marketing – French, Italian, Arabic, Farsi, German, and/or Turkish etc.India Marketing – Gujarati, Gujarati, Urdu and/or Hindi etc.Latin America Marketing – Spanish and/or Portuguese etc.Far East Marketing – Mandarin and/or Cantonese etc.One (1) year of prior relevant experience.Ībility to communicate effectively in the language for the assigned region: Resolve customer disputes and complaints to the satisfaction of the customer and the company.Ĭomply with all local laws, Title 31 and attends all the mandatory compliance and training sessions.īachelor’s degree or equivalent experience. Maintain highly confidential customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies. If authorized, grant marker authorization limits to qualifying customers.Īttend special event functions when appropriate to promote marketing efforts and greet customers. Process customers’ reservations by using VIPR/INTER RIDE, OPERA & PATRON management systems. room, food, beverage, event tickets, promo chips, free play, airfare or discounts).Īssist in maintaining and developing property’s customer base through meeting and interacting with customers.Įnsure customers from assigned regions are greeted upon check-in & check-out, and provides personalized service throughout their stay to the satisfaction of the customer. Evaluate customers’ casino activity to provide corresponding incentives and may have authorization to approve minimum amount of comps and allowances (i.e.All duties are to be performed in accordance with MGM Resorts International Marketing polices practices and procedures. The Executive Host will use appropriate judgment to execute casino customer requests. It is the primary responsibility of the Executive Host to assist in maintaining the property’s casino customer base while expediting processes to ensure excellent customer service. Our Company has one exciting mission: To entertain the human race. Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands.

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